Please note our website includes hyperlinks to other websites neither owned nor managed by us. Applicature is not associated with these third-party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying Personal Information through that website.
Anyone Who Contacts Us through Our Website
Applicature collects certain Personal Information through its website when you choose to submit such information to us through email, an online form or other methods (such as contacting us through our “Contact Us” website function). We use information collected through our website to respond to specific requests for information about our services and other inquiries.
You do not need to provide this information to us but if you don’t, we will not be able to respond to your communication. We use this information to answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes. We also use this information to develop new services and to improve or personalise existing services. We use this information because we have a legitimate business interest in understanding customer/potential customer feedback and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our website.
Visitors to Our Website
Applicature also maintains a log of certain information concerning visitors to our website, including but not limited to a visitor’s IP address (a computer’s numerical Internet address), the websites from which visitors access our website, the type of web browsers used to access our website, the device used to access our website and the pages viewed. Such information may be treated as Personal Information about visitors in accordance with applicable local law.
If you have been designated by your organisation as being a contact for billing or payment purposes, we will use your Personal Information to process your organisation’s order, issue invoices to your organisation and take payment from, or make payment to you (including refunds if applicable). We use this information because it is necessary for our contract with your organisation that we collect information from its representatives to process payments or give or receive refunds.